Click-worthy ads come and go. But great customer experiences last forever. Meaning, yes, you can launch fun campaigns that drive one-off spikes in traffic and engagement. But if you truly want to build valuable relationships, move audiences along the funnel, and increase retention, you need to create a memorable customer experience that sticks with people.
Guest Post by Josh Wardini People tend to have a very short attention span (about 8 seconds by some estimates), so it is no wonder that video is doing so well as a marketing technique in making the best of those precious few seconds. Why does video work so well? First, people can get what they …
There’s an overarching belief that Thanksgiving doesn’t get the same hype that other holidays do. After the ghosts and ghouls get pulled off the shelves, we are greeted by rosy-cheeked Santa Clauses and a variety of Christmas trees. Sure, there may be a “Happy Thanksgiving” sign somewhere in the store (usually shoved in between the …
When you’re preparing your marketing mix, there’s so much to think about. Why? Because there’s a ton of new tools, strategies, and opportunities that are pushed on marketers and businesses all the time—especially online. Facebook ads. Instagram ads. LinkedIn advertising. Google AdWords. Even Twitter pushes advertising when all you want to do is skim through …
If you are accustomed to checking email from your smartphone, then you are familiar with viewing less than attractive emails that either take up your entire screen or don’t load at all. When this happens, you and millions of others simply close the email, sending it to trash or spam. In the worst case scenario …
Before there was Myspace, Facebook, or any other social media channel there was email. Email marketing completely changed the marketing game, allowing for amplified reach without the price tag.
A key reason people “fall off the wagon” with their email newsletters is because of time. The reality is, “time” or perceived lack thereof, is an excuse for a whole host of things—not just e-mail. While we could get into an extensive discussion on the construct of time and how you can’t “find time” and …
When you overhear a conversation on AI (artificial intelligence) technology, it’s easy to assume that the people in the discussion are either a) data scientists or b) avid fans of science fiction. AI, a popular subject explored for decades now in films like Metropolis, 2001: A Space Odyssey, and by MIT researchers is typically dubbed …
Even in a world as social media driven as ours is today, people still rely heavily on e-mail, perhaps even more so than social media. According to the Radicati Group in a February 2017 study, the estimated number of global e-mail users topped 3.7 billion, with the number of e-mails sent per day an estimated …
There’s been a lot of buzz lately around drip campaigns. Even for people and businesses who consider themselves seasoned e-mail marketers, the whole automation thing can be a little daunting. At words that sound like they belong in the kitchen sink to the mix? Well it all just seems a little too crazy. Whether we’re …
Everyday people are slammed with e-mails from multiple sources, many a result from inadvertent or impulsive sign-ups. Rather than hit the unsubscribe button (it takes time!), sometimes e-mails with uninteresting headlines get moved to spam or are ignored altogether. An unfortunate reality is that the e-mails people want to see get lost in the ocean …
Remember when marketers, publicity firms, and advertising agencies struggled to adapt to the social media driven generation fondly known as Millennials? It was a challenge. No longer could marketers call it a day after putting together catchy copy in a magazine or newspaper. They had to move their ads to Twitter or Facebook. They had …
Email breaking news alerts and daily newsletters have given news organizations a powerful way to extend their reach beyond print and online editions to grow engagement, page views, brand awareness and relevancy. In fact, a recent paper published by the Reuters Institute for the Study of Journalism at the University of Oxford found that some …
The holiday season is a time of sparkle and shimmer, celebrating with family and friends and, of course, massive retail frenzy. The National Retail Federation is predicting 2016 will be a banner year, with holiday sales up 3.6% to $655.8B, well above the 10-year average. Online shopping is expected to be more popular than ever, …
As the leaves start to change and pumpkin spice EVERYTHING makes a comeback, consumers start to groan about how “early” retailers and brands start rolling out holiday promos. But, for marketers, holiday plans and budgets have already been in place for months—we started thinking about Black Friday in mid-summer! By now, campaign roll-out is in …
It’s been a rough month for Facebook and its advertising and publishing partners. In case you missed it, here’s a quick rundown: Zuck and company have been locked in a heated battle with online ad blockers as the two trade technological blows to gain supremacy over the users’ news feeds. Of course, Facebook wants to …
